Upon actually arriving at work, however, my agenda went right out the window.

When it comes to technology, I am as intellectually disabled as the next person and was of little assistance in this case. The overriding situation, however, was the conflict of agendas. My agenda included taking this gentleman for breakfast as this was our once-a-month routine. His agenda, obviously, was being able to use his dvd player.
I was much more annoyed at the agenda conflict than he was. My annoyance, coupled with my hunger and lack of tech ability, made the situation unresolvable. We managed to still make it out for breakfast and while eating I was able to come up with a line of action for this man to follow. Doing so allowed him to hook up his dvd player successfully.
Unless you are a single person who is self-employed, you are going to run into agenda conflict on a regular basis. Even if you do fall into this category you will still occasionally find your self in this conflict with drivers in cars, store clerks, bank managers, customers, crossing guards, repairmen, spouses and pets. In short, any other person with a mind of their own. And an agenda.

It's really not possible to walk around without an agenda of your own, they pretty well help chart a course for your day, week or even your life. Having an agenda which somewhat meshes with the important people in your life, however, always helps. They don't have to always be totally in sync but just realizing where they might diverge will get you through a lot of rough spots.
At work, agendas can be an issue. Any time you have a large group of people who are supposedly all gathered to accomplish the same goal you're going to have to deal with agendas. Where I work, one of the agenda issues we face on a pretty well daily basis is similar to the one I described above. We, as support staff, spend time with people whose agendas can be widely variant. We have been given what seems like, both to them and to us, an unspoken power over their lives. Throughout the work day we encounter situations where it is quite easy to impose our agendas on the people we support. Realizing this and remembering not to do it are vital. It is also vital to watch what goes on with other people and point out where you think there might be a perceived agenda issue.


Good luck, hopefully, with your agenda and trying to follow it. There's a true skill in realizing when it can be altered and when it is something which really needs to be adhered to. Don't give up your principles along the way but, at the same time, you are not alone in the world either. Not only is your agenda likely going to differ from the next person you run in to but that person's perception of what the issue even is could be totally different and wildly divergent from yours, or even a lot of people's. So take this into account and, every once in awhile, experiment with flipping through someone else's agenda for a change!
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